Frequently Asked Questions
Please see if any of the details below are helpful in answering your question. If they aren’t then please get in touch. You can send an email using the contact details in the main menu or you can send a message via Facebook, Instagram or Twitter using the social media links at the top of the home page.
Why can’t I buy little jars or bell jars on this website?
The sales side of the website isn’t working fully yet. It’s still in the process of being built and something I hope to have soon. Although you can’t buy little jars on this website, you can still get in touch and order them. Secure payment can be taken via PayPal. You can still see all the products, reviews, blog posts and upcoming events.
Can I still place orders?
Yes! Although you can’t currently buy through this site, if you’ve seen a little jar or a bell jar that you’d like to order, please send an email using the contact details in the main menu or you can send a message via Facebook, Instagram or Twitter using the social media links on the home page. Payments can easily be taken securely via PayPal.
Do you do personalised or custom orders?
Yes, I love doing these! Please read the information here about personalised and custom/bespoke orders.
Do you do take larger orders for weddings, special occasions, parties or events?
Yes. Please read the information here about orders for occasions.
How long do orders usually take?
If the little jars or bell jars are in stock and ready made, they can usually be posted out within a day or two depending when the order is placed. If the little jar or bell jar needs to be made it can take 3 to 5 days and then the postal delivery time on top of that. If the little jars or bell jars are personalised or custom orders, the timescales will vary depending upon the nature of the order. If it is a larger order, timescales may also vary.
Where do you deliver to?
At the moment, The Little Jar Company only delivers to the UK.
How much is postage and packaging?
All items are sent via Royal Mail either first or second class signed for. Delivery costs vary according to the number of little jars or bell jars that are ordered. Due to the size of the little jars and bell jars when they are packaged, they usually have to be sent as a small parcel. Small numbers of little jars can usually be sent as a large letter. Wherever possible I try and recycle my postal packaging so in most cases you would only be charged for the postage costs. If you’d prefer your order to be sent in a new envelope rather than a ‘pre-loved’ envelope, this is no problem but would involve a small additional charge to cover the cost of this.
Do the little jars and bell jars come in gift boxes?
Yes. The little jars come on a white, hand stamped luggage style tag which is packaged in a brown Kraft pillow box with twine decoration. The bell jars come beautifully packaged in a brown Kraft box with a lid and have a little printed booklet with them which contains a quote and a few lines telling you about the jar and the inspiration behind it. Some of the little jars and bell jars have stories behind them and you can read those in the blog section of the website.
How big are the little jars and bell jars?
The little jars are approximately 2cm wide and 4.5cm high excluding any loop. The bell jars are approximately 2.5cm wide and 4cm high.
Are the little jars and bell jars sealed?
Yes. the corks in the little jars are glued in and should not be removed. The metal bases and caps are glued onto the bell jars and should not be removed.
Are some of the bell jars snow globes?
No. None of the jars are snow globes. The little jars and bell jars are fragile and should not be shaken.
Are the little jars and bell jars suitable as gifts for children?
The little jars and bell jars are designed to be ornaments and not toys. Both products are fragile as they are made of glass and contain small parts.
Are the charms made of silver?
No. The charms are made of Tibetan Silver which is an alloy.
How do I look after the little jars and bell jars?
It’s recommended that you avoid placing the little jars and bell jars in direct sunlight or areas of high temperatures or humidity. As both products are made of glass and are fragile, they should be handled carefully and cleaned with a soft cloth. They are intended to be used as decorative gifts or ornaments.